Online Parts Ordering through RepairLink and Border International Frequently Asked Questions

What is RepairLink Shop?

RepairLink Shop is your 24/7 online connection to ordering original equipment mechanical parts from preferred dealership suppliers. It gives independent shops convenient access to OEM parts data and illustrations for the vehicles they service most. VIN & YMM search capabilities make it easier and faster for shops to locate the correct parts for their repair jobs. Shops can see pricing and inventory for their dealer partners and submit orders directly through RepairLink without having to pick up the phone or send a fax.

How do I get started?

It is easy to get set up with RepairLink in 3 easy steps:

  1. Locate your nearest Border International Dealer
  2. Call one of our parts representatives in the Dealership you choose
  3. The parts representative will assist setting you an account up over the phone, or in person, and you are ready to go!

What are the minimum system requirements to use RepairLink Shop?

Microsoft Internet Explorer 9.0 or greater. RepairLink Shop also works great with Chrome and Firefox.

Are there any installation requirements?

No. RepairLink Shop is a web-based solution so there is no need to install anything.

Is special training required to use RepairLink Shop?

No. RepairLink Shop is intuitive and easy to use, featuring common parts categories for all covered makes. All OEM part data is presented in an easy-to-understand format.

What kind of parts can I order with RepairLink Shop?

RepairLink Shop includes virtually every service, maintenance, and repair part you need for supported makes and models. You’ll find comprehensive coverage in engine, emissions, electrical, lighting, and interior parts, and much more.

Who can use RepairLink Shop?

RepairLink Shop is offered to independent repair facilities in the United States and soon in Canada.

Where can I get help using RepairLink Shop?

OEC has a comprehensive Support Center built right into RepairLink Shop. You can access it from the top right-hand corner of any screen when you're looking for answers to all your training, support, and troubleshooting questions.